{"id":360,"date":"2024-01-16T14:20:36","date_gmt":"2024-01-16T14:20:36","guid":{"rendered":"https:\/\/x-impuls.krempel-und-co.de\/?page_id=360"},"modified":"2024-08-01T12:35:06","modified_gmt":"2024-08-01T12:35:06","slug":"ki","status":"publish","type":"page","link":"https:\/\/x-impuls.de\/en\/portfolio\/it-beratung\/ki\/","title":{"rendered":"AI"},"content":{"rendered":"
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What is AI?<\/strong><\/h1>\n\n\n\n

AI refers to the abili\u00adty of com\u00adpu\u00adters to sol\u00adve human-like tasks. Chat\u00adbots are a spe\u00adci\u00adfic appli\u00adca\u00adti\u00adon of AI that are used to auto\u00adma\u00adti\u00adcal\u00adly inter\u00adact with users in natu\u00adral lan\u00adguage. An exam\u00adp\u00adle of a chat\u00adbot is Ama\u00adzon Ale\u00adxa, while ChatGPT is an exam\u00adp\u00adle of AI-based natu\u00adral lan\u00adguage pro\u00adces\u00adsing that tar\u00adgets machi\u00adne lear\u00adning algo\u00adrith\u00adms and human-like con\u00adver\u00adsa\u00adti\u00adons with users.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Why AI?<\/h2>\n\n\n\n

Digi\u00adtal trans\u00adfor\u00adma\u00adti\u00adon requi\u00adres auto\u00adma\u00adted pro\u00adces\u00adses and AI is an important tech\u00adno\u00adlo\u00adgy to achie\u00adve this goal. The demands on cus\u00adto\u00admer ser\u00advice and the auto\u00adma\u00adti\u00adon of pro\u00adces\u00adses are con\u00adstant\u00adly gro\u00adwing, and AI can help to over\u00adco\u00adme the\u00adse chal\u00adlenges. Lar\u00adge com\u00adpa\u00adnies are alre\u00ada\u00addy tur\u00adning to AI and using it to impro\u00adve their busi\u00adness pro\u00adces\u00adses and bet\u00adter ser\u00adve their customers.<\/p>\n\n\n\n

Ano\u00adther advan\u00adta\u00adge of AI is its abili\u00adty to enable per\u00adso\u00adna\u00adli\u00adsed inter\u00adac\u00adtions with cus\u00adto\u00admers. AI sys\u00adtems can use lar\u00adge amounts of data to reco\u00adg\u00adni\u00adse pat\u00adterns and pre\u00adfe\u00adren\u00adces of cus\u00adto\u00admers and make per\u00adso\u00adna\u00adli\u00adsed recommendations.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our services<\/strong><\/h2>\n\n\n\n

AI is not only an inte\u00adgral com\u00adpo\u00adnent of the digi\u00adtal trans\u00adfor\u00adma\u00adti\u00adon<\/strong> of ener\u00adgy sup\u00adp\u00adly com\u00adpa\u00adnies, but also brings unri\u00adval\u00adled bene\u00adfits, par\u00adti\u00adcu\u00adlar\u00adly in the area of cus\u00adto\u00admer ser\u00advice. Chat\u00adbots<\/strong>, a spe\u00adcia\u00adli\u00adsed appli\u00adca\u00adti\u00adon of AI, enable natu\u00adral and human-like com\u00admu\u00adni\u00adca\u00adti\u00adon with cus\u00adto\u00admers. The\u00adse bots can be used on various plat\u00adforms such as cus\u00adto\u00admer por\u00adtals, web\u00adsites, social media and mes\u00adsa\u00adging plat\u00adforms to hand\u00adle cus\u00adto\u00admer enqui\u00adries and thus impro\u00adve cus\u00adto\u00admer service.<\/p>\n\n\n\n

We also harness the power of AI to opti\u00admi\u00adse<\/strong> your company\u2019s pro\u00adces\u00adses<\/strong>. Machi\u00adne lear\u00adning<\/strong>algo\u00adrith\u00adms and other AI tech\u00adno\u00adlo\u00adgies can be used to auto\u00adma\u00adte pro\u00adces\u00adses, ther\u00adeby redu\u00adcing errors and cut\u00adting cos\u00adts. We ensu\u00adre seam\u00adless inte\u00adgra\u00adti\u00adon into SAP and non-SAP sys\u00adtems<\/strong>.<\/p>\n\n\n\n

Ano\u00adther mile\u00adstone is the per\u00adso\u00adna\u00adli\u00adsa\u00adti\u00adon of cus\u00adto\u00admer con\u00adver\u00adsa\u00adti\u00adons<\/strong>. With the abili\u00adty to pro\u00adcess lar\u00adge amounts of data, our AI sys\u00adtems can reco\u00adg\u00adni\u00adse cus\u00adto\u00admer pat\u00adterns and pre\u00adfe\u00adren\u00adces and make per\u00adso\u00adna\u00adli\u00adsed recom\u00admen\u00adda\u00adti\u00adons. In this way, we can increase cus\u00adto\u00admer satis\u00adfac\u00adtion and streng\u00adthen cus\u00adto\u00admer loyalty.<\/p>\n\n\n\n

New to our ran\u00adge of ser\u00advices is a series of spe\u00adci\u00adfic sta\u00adte-of-the-art<\/strong>, die auf dem AI solu\u00adti\u00adons<\/strong> :<\/p>\n\n\n\n

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  1. Email sum\u00adma\u00adri\u00adsa\u00adti\u00adon<\/strong>: our AI helps to mana\u00adge the abun\u00addance of dai\u00adly emails by extra\u00adc\u00adting the important details and pro\u00advi\u00adding a con\u00adcise summary.<\/li>\n\n\n\n
  2. Data extra\u00adc\u00adtion from emails<\/strong>: Our sys\u00adtem can auto\u00adma\u00adti\u00adcal\u00adly extra\u00adct key data from emails and use this infor\u00adma\u00adti\u00adon for fur\u00adther processes.<\/li>\n\n\n\n
  3. Rep\u00adly to emails<\/strong>: With mini\u00admal input from the clerk, our AI crea\u00adtes appro\u00adpria\u00adte and effi\u00adci\u00adent repli\u00ades to inco\u00adming emails.<\/li>\n\n\n\n
  4. Inter\u00adnal com\u00adpa\u00adny data\u00adba\u00adse<\/strong>: With our AI-sup\u00adport\u00aded chat\u00adbot tech\u00adno\u00adlo\u00adgy, employees can easi\u00adly access com\u00adpa\u00adny data and infor\u00adma\u00adti\u00adon, be it trai\u00adning cour\u00adses, pri\u00adces or other inter\u00adnal data. They have their own per\u00adso\u00adnal know\u00adledge car\u00adri\u00ader at their side!<\/li>\n<\/ol>\n\n\n\n

    With our rea\u00addy-made AI solu\u00adti\u00adons<\/strong> , you can achie\u00adve a fast return on invest\u00adment<\/strong> . Let\u2019s dis\u00adco\u00adver the pos\u00adsi\u00adbi\u00adli\u00adties of AI in your com\u00adpa\u00adny tog\u00ade\u00adther and find the right solu\u00adti\u00adon for you.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    Azure Open AI solutions<\/h2>\n\n\n\n

    With Azu\u00adre Open AI, you can use our inno\u00adva\u00adti\u00adve AI solu\u00adti\u00adons inde\u00adpendent\u00adly of your sys\u00adtem. We take care of fin\u00adding the right AI for your requi\u00adre\u00adments and inte\u00adgra\u00adting it into exis\u00adting systems.<\/p>\n\n<\/div>\n\n

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    Classification & routing<\/strong><\/p>\n\n\n\n

    Reco\u00adg\u00adni\u00adse the cus\u00adto\u00admer request from the enquiry (email, tele\u00adpho\u00adne, etc.) with clas\u00adsi\u00adfi\u00adca\u00adti\u00adon by cate\u00adgo\u00adry and rou\u00adting to the right employee<\/p>\n\n<\/div><\/div>\n\n

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    Summary & data extraction<\/strong><\/p>\n\n\n\n

    Brief sum\u00adma\u00adry of the request and reco\u00adgni\u00adti\u00adon of the author\u2019s mood as well as extra\u00adc\u00adtion of all rele\u00advant data for the agent and fol\u00adlow-up processes<\/p>\n\n<\/div><\/div>\n\n

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    Response<\/strong><\/p>\n\n\n\n

    Auto\u00adma\u00adtic gene\u00adra\u00adti\u00adon of a respon\u00adse from just a few ins\u00adtruc\u00adtions from the agent in well-for\u00admu\u00adla\u00adted and fri\u00adend\u00adly language<\/p>\n\n<\/div><\/div>\n\n

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    Company chatbot<\/strong><\/p>\n\n\n\n

    \u2018Omni\u00adsci\u00adent col\u00adle\u00adague\u2019 for inter\u00adnal employees who knows all com\u00adpa\u00adny infor\u00adma\u00adti\u00adon. (manu\u00adals, trai\u00adning cour\u00adses, pri\u00adces, etc.)<\/p>\n\n<\/div><\/div>\n\n

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    GDPR-com\u00adpli\u00adant:<\/strong>:
    Thanks to Azu\u00adre, all ser\u00advices are GDPR-com\u00adpli\u00adant and ISO-cer\u00adti\u00adfied and are hos\u00adted in Euro\u00adpe \/\u200b Ger\u00adma\u00adny!<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    Our offer for you<\/h3>\n\n\n\n
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    • Pre\u00adsen\u00adta\u00adti\u00adon and busi\u00adness case of our AI solutions<\/li>\n\n\n\n
    • On-site or remo\u00adte work\u00adshop \u201eAI for utilities\u201c<\/li>\n\n\n\n
    • Requi\u00adre\u00adments ana\u00adly\u00adsis and eva\u00adlua\u00adti\u00adon of the sui\u00adta\u00adble solu\u00adti\u00adon and AI, such as ChatGPT, Goog\u00adle Natu\u00adral Lan\u00adguage, IBM Watson<\/li>\n\n\n\n
    • Pro\u00adof of con\u00adcept of a sel\u00adec\u00adted use case<\/li>\n\n\n\n
    • Optio\u00adnal com\u00adbi\u00adna\u00adti\u00adon with RPA to fur\u00adther increase effi\u00adci\u00aden\u00adcy \u2013 system-independent<\/li>\n<\/ul>\n\n\n\n

      <\/svg><\/span>Request one-pager<\/span><\/h4>\n\n\n\n
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        <\/div>\n<\/form>\n<\/div>\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

        Azu\u00adre Open AI L\u00f6sun\u00adgen Mit\u00adtels Azu\u00adre Open AI k\u00f6n\u00adnen Sie unse\u00adre inno\u00adva\u00adti\u00adven KI-L\u00f6sun\u00adgen sys\u00adtem\u00adun\u00adab\u00adh\u00e4n\u00adgig ein\u00adset\u00adzen. Wir k\u00fcm\u00admern uns um die f\u00fcr Ihre Anfor\u00adde\u00adrun\u00adgen pas\u00adsen\u00adde KI und deren Inte\u00adgra\u00adti\u00adon in bestehen\u00adde Sys\u00adte\u00adme. Unser Ange\u00adbot f\u00fcr Sie One\u00adpager anfordern<\/p>","protected":false},"author":7,"featured_media":0,"parent":389,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wp_typography_post_enhancements_disabled":false,"iawp_total_views":462,"footnotes":""},"class_list":["post-360","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/pages\/360"}],"collection":[{"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":0,"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/pages\/360\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/pages\/389"}],"wp:attachment":[{"href":"https:\/\/x-impuls.de\/en\/wp-json\/wp\/v2\/media?parent=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}